Why data and analytics teams at health plans spend more time maintaining their data platform than enabling value for stakeholders
DIY operating models, incomplete implementations, data fabric debt, and thin or revolving resources all prevent value creation.
Most health plans already have data, analytics platforms, and data fabric components in place. When those tools are no longer meeting expectations, replacing them with best-in-class tools is important, but only part of the solution. The other challenge is the operational burden required to make the data fabric operate at a level that creates value for business stakeholders.
Too often, plans find themselves spending heavily on platforms, integrations, and data infrastructure, only to add more resources for maintenance, reconciliation, configuration, and issue resolution. Business stakeholders are left asking a fair question: Why are we spending so much just to keep the machinery running without creating the value we expected?
The real barrier to progress is not only a lack of best-in-class technology. It is the compounding complexity of operating those tools, fixing data issues, adapting to changing business needs, and keeping up with a regulatory landscape that never stops moving. And because upstream and downstream system demands never stop, the maintenance burden never ends.
The impact becomes clear in the day-to-day reality of data and analytics teams.
The operating model shift for data platform & analytics teams: maintenance vs. value creation
| A ‘Day-in-the-life’ for current operating models & tools | With CareEvolution® Data Refinery |
|---|---|
Current operating model & tools8:30am — Pipeline triage
|
With CareEvolution data refinery8:30am — Pipelines run automatically
|
Current operating model & tools10:00am — New data source request
|
With CareEvolution data refinery10:00am — New data source
|
Current operating model & tools12:00pm — Data quality investigation
|
With CareEvolution data refinery12:00pm — Trusted data
|
Current operating model & tools2:00pm — Member matching issues
|
With CareEvolution data refinery2:00pm — Unified member matching
|
Current operating model & tools3:30pm — Integration maintenance
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With CareEvolution data refinery3:30pm — Minimal maintenance
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Current operating model & tools4:30pm — Stakeholder friction
|
With CareEvolution data refinery4:30pm — Productive engineering
|
| Current operating model & tools
~80% of organizational spend and effort is on operational issues like:
|
With CareEvolution data refinery
~80% of organizational spend and effort freed up for value creation areas like:
|
Closing the operational gap
Retooling alone doesn’t get the value health plan business stakeholders need. Health plan data and analytics teams need best-in-class tools and an operating model designed for value creation.
CareEvolution’s Orchestrate Data Refinery automates ingestion, normalization, identity resolution, and ongoing integration maintenance—work that often consumes critical health plan resources that could be redeployed to support business stakeholders. Built on 20+ years of healthcare data expertise and proven across tens of billions of data events, our software and operating model handle the complexity so internal teams can focus on higher-value work: analytics, quality initiatives, innovation, and stakeholder outcomes.
The result:
- Faster data source onboarding from months to days
- Trusted data and member matching
- Shifting your team’s identity to value creation partners
In short: the faster you can get out of maintenance and break/fix mode, the faster your team can focus on the work that actually matters. And that starts with a partner who’s been solving this problem with software at scale for over 20 years.